Simply browse our collections, add your favorite items to your shopping cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
Can I change or cancel my order?
If your order has not yet been processed, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled, but you may be eligible for a return in accordance with our Return & Refund Policy.
How do I know if my order was successful?
After your payment is completed, you will receive an order confirmation email containing your order details.
Payment
What payment methods do you accept?
We accept major credit and debit cards as well as other payment methods that are displayed during checkout.
Is my payment secure?
Yes. All transactions are processed through secure payment providers using industry-standard encryption technology. We do not store your complete payment card information on our servers.
Shipping
Do you ship internationally?
Yes. We proudly serve customers in many countries and regions. Shipping availability and delivery times may vary depending on your destination.
How long does shipping take?
Delivery times vary by location. Estimated shipping times are provided during checkout and may be affected by customs processing, carrier operations, weather conditions, or other unforeseen circumstances.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Returns & Refunds
Can I return an item?
Yes. Eligible items may be returned in accordance with our Return & Refund Policy. Please review the policy for return conditions and time limits.
When will I receive my refund?
Approved refunds are generally issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.
Products
Are your product photos accurate?
We make every effort to display our products as accurately as possible. However, actual colors may vary slightly depending on your device’s screen settings.
Will sold-out items be restocked?
Some products may be restocked, while others may be available only for a limited time. Availability may change without notice.
Account
Do I need an account to place an order?
No. You may complete your purchase as a guest unless account registration is required for specific services or promotions.
How do I update my personal information?
If you have an account, you may update your information after logging in. If you need assistance, please contact our customer support team.
FARLEY APPAREL LTD 25 Albany Street Newport Gwent United Kingdom NP20 5NG
How quickly will I receive a response?
We aim to respond to all customer inquiries within 24–48 business hours during normal business days.
Still Need Help?
If you cannot find the answer to your question, our customer support team will be happy to assist you. Please contact us by email or phone, and we will do our best to provide a prompt and helpful response.
